Couriers don't know how to deliver

Sometimes I wish I lived and worked in a city.

Delivery companies like DHL don't know how to deliver into the country.

Consider this recent rush order:

Shipped from Korea on Dec 24th

Arrived in US on Dec 25th

Arrived in Canada on Dec 27th

Arrived in Calgary (the 'local' DHL office) on Dec 27th.

Went out for delivery 4 or 5 times between that and January 7th.

On January 7th, DHL told me "You gave us the wrong address" then I saw the address - THEY had changed the postal code and municipality, I proved it when the package arrived because the physical label clearly had the correct postal code and municipality, so DHL changed it in their computers then blamed me.

Now, because DHL always does this and then when you speak to them they say "Oh, I know the problem, we don't deliver to rural addresses". My question is - why was a RUSH order sent out 4 or 5 times for delivery when they knew they weren't going to deliver it. ... a better spot to store the package than in a warehouse?

They have my phone number and email. Oh well.

Update 2020.06: DHL delivered a package that left the Netherlands 36 hours earlier ... with the same address as above. A fluke? A driver who doesn't live in the city and understands rural addresses? I don't know - I just thanked him politely for delivering it.

But a week aga, UPS, who had my phone and email on the package, let the package sit in their warehouse in Calgary for a week without notifying me that 'my address was wrong' then sent it back to the shipper, changing them for the return and telling them that the address was wrong.